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Thread: People still buy burned up castle stuff for trade in?

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Old 07-04-2021, 07:49 PM   #1
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Default People still buy burned up castle stuff for trade in?

Looked at castles site and it looks like they to warranty. Is that the case with burned up stuff still (warranty).

It used to be send it in, pay some $ and get a new one from my recollection.

Anyways, not trying to sell outside the FS section.
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Old 07-05-2021, 09:30 AM   #2
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Default Re: People still buy burned up castle stuff for trade in?

In my experience, yes.

If you contact them (I prefer to phone) they have a "crashed replacement" program that gets your stuff replaced at about 50% of retail price.
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Old 07-11-2021, 06:10 PM   #3
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Default Re: People still buy burned up castle stuff for trade in?

Does anyone know the policy regarding discontinued products? Like if I sent in a Mamba Max Pro, what would they replace it with? Same goes for a bunch of toasted SV2's I have?
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Old 07-11-2021, 07:43 PM   #4
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Default Re: People still buy burned up castle stuff for trade in?

Quote:
Originally Posted by meatmonkey View Post
Does anyone know the policy regarding discontinued products? Like if I sent in a Mamba Max Pro, what would they replace it with? Same goes for a bunch of toasted SV2's I have?
same boat as you...i even have about 5-6 mamba 25s, anout 6 of the older sidewinders, and 4 maxs and a couple of pros...
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Old 07-13-2021, 10:00 AM   #5
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Default Re: People still buy burned up castle stuff for trade in?

Quote:
Originally Posted by meatmonkey View Post
Does anyone know the policy regarding discontinued products? Like if I sent in a Mamba Max Pro, what would they replace it with? Same goes for a bunch of toasted SV2's I have?
Quote:
Originally Posted by cartronicshn View Post
same boat as you...i even have about 5-6 mamba 25s, anout 6 of the older sidewinders, and 4 maxs and a couple of pros...
They'll likely offer you ways to switch into newer gear (SV2's, SW4's Mamba X's etc) but you'll probably be paying the replacement prices for the newer gear.

That's a guess though. A short phone call to their CS department will give you a real answer.
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