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Thread: broken JR High Voltage servo

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Old 09-09-2009, 09:36 PM   #1
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Default broken JR High Voltage servo

Has anyone broken their JR high voltage servo? I have an 8711HV, and have had it in my Losi for about two weeks now. It's the best servo I've ever used by far, however it only made it two weeks. I do drive it tough, but I would think something in the crawler would break before this servo.

Has anyone had this issue? Is there any sort of manufacturers warranty? Are there gear kits you can buy to replace whatever is stripped inside?

***Side note*** I do have a Castle BEC and am running 7.0 Volts to the servo.



thanks,
Beerman
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Old 09-09-2009, 09:41 PM   #2
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JR has a three year warranty for there servos. I hope you have your receipt.

http://www.jrradios.com/ServiceCenter/Default.aspx
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Old 09-09-2009, 10:14 PM   #3
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how many years has this servo been on the market
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Old 09-09-2009, 10:15 PM   #4
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Anybody tear up JR9100hvt servo?
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Old 09-09-2009, 10:47 PM   #5
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Welcome to the club

I have been in contact with there tech department--asked if I could get the little cheap plastic gear by itself---nope...
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Old 09-09-2009, 11:03 PM   #6
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Quote:
Originally Posted by crashfab View Post


Welcome to the club

I have been in contact with there tech department--asked if I could get the little cheap plastic gear by itself---nope...
Do you have to buy all the gears?
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Old 09-09-2009, 11:50 PM   #7
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Quote:
Originally Posted by Beerman Losi View Post
Do you have to buy all the gears?
Thats the only option. I told them I was not happy--having to pay $55 to get one stinkin--plastic gear.

And to add---nobody has the gearset in stock...
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Old 09-10-2009, 12:03 AM   #8
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why won't thet cover it under warranty? i was told they were good about fixing stuff when i got my ds8711
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Old 09-10-2009, 12:11 AM   #9
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Quote:
Originally Posted by Beerman Losi View Post
Do you have to buy all the gears?
thats why i run hitec , $10 for 3 of the plastic gears
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Old 09-10-2009, 12:27 AM   #10
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Quote:
Originally Posted by crashfab View Post
Thats the only option. I told them I was not happy--having to pay $55 to get one stinkin--plastic gear.

And to add---nobody has the gearset in stock...
did you get this fixed,how, and where did you get the parts?
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Old 09-10-2009, 12:32 AM   #11
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Quote:
Originally Posted by Beerman Losi View Post
did you get this fixed,how, and where did you get the parts?
Not fixed yet. I figured warrantee would not cover the gears so I never looked at it that way--but I will now
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Old 09-10-2009, 12:36 AM   #12
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Warranty definetly covers gears. I just sent my ds8711 in for the second time from stripped gears.
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Old 09-10-2009, 12:44 AM   #13
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Quote:
Originally Posted by Spiftacu1ar View Post
Warranty definetly covers gears. I just sent my ds8711 in for the second time from stripped gears.
Well sounds like I need to have them fix it,lol

whats the cost of shipping it back and forth?
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Old 09-10-2009, 12:49 AM   #14
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Quote:
Originally Posted by crashfab View Post
Well sounds like I need to have them fix it,lol

whats the cost of shipping it back and forth?
About yey much
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Old 09-10-2009, 12:52 AM   #15
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Quote:
Originally Posted by Tanis View Post
About yey much
Hey--you get back to pushing that damn button
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Old 09-10-2009, 12:53 AM   #16
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Quote:
Originally Posted by crashfab View Post
Well sounds like I need to have them fix it,lol

whats the cost of shipping it back and forth?
4.80 usps small flat rate priority box
they pay for shipping back
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Old 09-10-2009, 12:58 AM   #17
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Quote:
Originally Posted by twistedone View Post
4.80 usps small flat rate priority box
they pay for shipping back
Thank you sir. That doesn't sound too bad.
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Old 09-10-2009, 01:12 AM   #18
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Quote:
Originally Posted by twistedone View Post
4.80 usps small flat rate priority box
they pay for shipping back
I don't think they do. They ask for CC info, or payment with the servo for shipping. Although that may have changed since i last sent me servo in. I have to send it in agian in the next couple of days. I notified them i would send it, and they said no problem, i just never got around to sending it :P
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Old 09-10-2009, 12:10 PM   #19
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Quote:
Originally Posted by Spiftacu1ar View Post
Warranty definetly covers gears. I just sent my ds8711 in for the second time from stripped gears.
i called JR and they told me that gears are not covered under warranty. my LHS got me the plastic gear that i needed for 8$ the part number is SGB4
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Old 09-10-2009, 12:29 PM   #20
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Quote:
Originally Posted by Beerman Losi View Post
i called JR and they told me that gears are not covered under warranty. my LHS got me the plastic gear that i needed for 8$ the part number is SGB4
Oh really..
Any idea on the manufactuer?

I searched the part number and come up blank.
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