RPPHOBBY.COM- Post public questions,suggestions, or feedback here

[Mr.Joshua]

Just want to thank Corey and RPP for the Black Friday sale!

I have NEVER heard of a company taking requests for what I wanted to see put on sale. I bought every item that I asked for and then some!

I'm a customer for life
Thanks again!

[kalani]

Made three separate orders in the last two days. Can't believe the awesome sale prices. Gotta stop checking the Black Friday specials, I'm going broke!!! Thanks RPP

[CarolinaCrawler]

Ok, order placed! I went ahead and put the Raptor body on order. I figure as soon as you guys get it, you'll ship it Thanks for your help, Corey!

[madazz]

placed my order yesterday. after having ordered a few times before and having my items delivered within two weeks to australia i wouldnt order from anyone else. hopefully this time my 30 something items will arrive just as fast and i can start building. thanks rpp!

[MostlyBS]

Originally Posted by Rpp Hobby

With 1st class they do not update the same as priority. Here is a quote directly from our terms and check out to explain

"First Class International mail is economical, delivery times may take two to eight weeks for delivery and this method is not trackable and not insurable. First Class mail is recommended for low value packages which are not time sensitive. Please do not use this method for shipping high value items since the package is not insurable and if lost, we cannot recover any of the value for you. "

Parts arrived today
Now I gotta finish the "Wrux" so I can start on my "WREX"

[RPP Hobby]

Originally Posted by MostlyBS

Parts arrived today
Now I gotta finish the "Wrux" so I can start on my "WREX"

Build Build Build

[sisterfunk]

RPP Hobby rock'n it as usual.. order some stuff about 5am pst .. received my confirmation email its in the mail at 10am ...

thanx for the awesome service.

Dominic

[heyisTi]

OMG, I just order a bunch of stuff then after looking at the list...the "front Yota axel" : RC4Z-A0058 :was sold out.... // so am paying for the rear only... gay

but.. hope you get it back in stock soon!!!

[RPP Hobby]

Originally Posted by heyisTi

OMG, I just order a bunch of stuff then after looking at the list...the "front Yota axel" : RC4Z-A0058 :was sold out.... // so am paying for the rear only... gay

but.. hope you get it back in stock soon!!!

Pretty sure we have them coming tomorrow

[madazz]

whats the procedure if an order is placed and the item is out of stock? is the customer notified or does the order sit until the items are back in stock?

[RPP Hobby]

Originally Posted by madazz

whats the procedure if an order is placed and the item is out of stock? is the customer notified or does the order sit until the items are back in stock?

If a customer orders an item that was showing out of stock we hold it to ship until item comes in.

If we back order on a item that was showing in stock we will E mail the customer.

[obijuan]

ordered on the holiday weekend and i had some pretty parts on my doorstep today. thanks for a calm and easy going buying experience. sometimes thats really hard to get these days. its appreciated.

[pastimesteve]

Thanks, as always, Corey for the amazing service. I was talking to my girlfriend today about top-notch customer service and you exemplify this in everything you do. She was amazed when I told her I receive a shipment notice an hour or two after placing an order.

Steve

[Lentsnh2012]

Chino63 leaf springs are out of stock!!!! OHHHHH NOOOOOOOO!!!!!

[RPP Hobby]

Originally Posted by obijuan

ordered on the holiday weekend and i had some pretty parts on my doorstep today. thanks for a calm and easy going buying experience. sometimes thats really hard to get these days. its appreciated.

Thank you. Hope to see you back

Originally Posted by pastimesteve

Thanks, as always, Corey for the amazing service. I was talking to my girlfriend today about top-notch customer service and you exemplify this in everything you do. She was amazed when I told her I receive a shipment notice an hour or two after placing an order.

Steve

Thank you Steve It says alot you taking the time to post up for us. It makes what we strive to do so much better And want o try our best to do it each and every time.

[dragonracing]

hey rpp. i ordered some tires and wheels on tuesday and had them shipped usps priority. they were supposed to be here today but tracking says they got processed twice in oakland? wheres my stuff? my first order this week got here in two days. this order is delayed? i need them tires for this weekend.. help me out here. you can pm me if you like. i have the order number if you need it.

[Lentsnh2012]

Originally Posted by dragonracing

hey rpp. i ordered some tires and wheels on tuesday and had them shipped usps priority. they were supposed to be here today but tracking says they got processed twice in oakland? wheres my stuff? my first order this week got here in two days. this order is delayed? i need them tires for this weekend.. help me out here. you can pm me if you like. i have the order number if you need it.

IIRC RPP is located in Ukiah, CA. Corey has nothing to do with the middle man shipping process- only the ship off.

I'm sure it'll be there tomorrow. I've had many cases where my tracking woud show that it was shipped off... and that's it. There's a reason why USPS is always loosing money

[dragonracing]

im sure they will but was just wanting to see if he could shed some light on the subject. im not mad just want my tires. ive had great service form rpp in the past but this is the first time the po has delayed a shipment from him. i hate the post office.

[RPP Hobby]

Originally Posted by Lentsnh2012

IIRC RPP is located in Ukiah, CA. Corey has nothing to do with the middle man shipping process- only the ship off.

I'm sure it'll be there tomorrow. I've had many cases where my tracking woud show that it was shipped off... and that's it. There's a reason why USPS is always loosing money

What he said is exactly right. We do not have anyone we can talk to at all. Calling USPS to find out about a package is like calling the white house to try and talk to Obama to find out why it is taking so long to get our economy back on track.

The holidays are here and shipments are going to have longer transit times.

[heinie_21]

I was tracking a rpp order and it decided to spend an extra night in a city about 20 mins from my house for some reason. Haha. Not rpp's fault!

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