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-   -   RPPHOBBY.COM- Post public questions,suggestions, or feedback here (http://www.rccrawler.com/forum/rpp-hobby/68978-rpphobby-com-post-public-questions-suggestions-feedback-here.html)

MAXXMASHER 02-28-2015 01:14 AM

RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by Duxx (Post 5139260)
I am also a frequent, and recently frustrated RPP customer. I placed an order on 2/5 at around noon. After sitting on my azz for an hour afterwards playing Forza, I remembered I had forgotten one item on my order. So I called them directly hoping my order hadn't been shipped yet (knowing the chance was slim). Only to be told that my order had already been processed and packaged up. And I'm like, are you kidding me! I just placed the order an hour ago! I was told the best they could do for me was create a new order and place the new item in the box with the original order. So I'm thinking, am I really going to have to open a box that's been reopened, then double taped, just to receive my whole order in less than 3 days coast to coast? All because you guys can't wait more than an hour after I place my order, to see if I call with any items I may have forgotten, before you complete packaging for shipment? It seems that your outstanding customer service has completely bitten you in the azz this time!!!!!!


Yeah, seriously! I think the RPP shipping guys are like firefighters or something! Alarms must go off and these guys run to see who can gather everything up and pack it the fastest. Must be on a bonus program or something. Whoever doesn't beat a stopwatch doesn't get lunch the next day! LOL! You guys are the best! I was afraid I wouldn't get my stuff in time before I leave for vacation at the end of the week; hell, tracking shows it will be here in a few hours!! You guys are the best! What happened to the artistic shipper guy, BTW? I have two of his pieces hanging by my workbench!


Sent from my iPhone using Tapatalk

ribaja 03-02-2015 11:52 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Darn you RPP ordered Friday and received on Monday http://i1198.photobucket.com/albums/...302_133018.jpg

Corey and the crew at RPP rock"thumbsup"

soscary 03-05-2015 08:29 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
When will you have the rc4wd gelande cruiser kit back in stock?

RPP Hobby 03-05-2015 10:48 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by soscary (Post 5166036)
When will you have the rc4wd gelande cruiser kit back in stock?


They have not come in yet. In transit by boat. No exact ETA

soscary 03-05-2015 10:51 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by Rpp Hobby (Post 5166149)
They have not come in yet. In transit by boat. No exact ETA

Sweet. Will your website updated as soon as you get them? Im gonna place another big order :(

Duuuuuuuude 03-05-2015 08:34 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Any word on VTR232073 (Ascender r&p)?

RPP Hobby 03-05-2015 09:48 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by Duuuuuuuude (Post 5166663)
Any word on VTR232073 (Ascender r&p)?


Monday "thumbsup"

Duuuuuuuude 03-05-2015 09:53 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Woohoo!

THX_138 03-05-2015 09:54 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by Rpp Hobby (Post 5166149)
They have not come in yet. In transit by boat. No exact ETA


I recieved an email Monday saying that my Gelande Cruiser is "back in stock" and my order is "processing".

Does that mean it's on the boat somewhere between here and there?
Or does that mean mine was actually in hand at your location and being packaged up with the rest of my order readying to be sent out to me?

Always love my boxes on the step covered in that special RPP tape.
The wife has come to recognize that tape and now gives me the "eye" every time she sees it on a box

soscary 03-06-2015 09:33 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
I usually go straight to the gym after work UNLESS Im expecting packages. Then I swing by the house and run them down to the basement before wife gets home. Hahaha

Duuuuuuuude 03-09-2015 05:22 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
2 whole hours between my order and shipping confirmation. And on a Monday even! "thumbsup"

jdmguy760 03-09-2015 11:18 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
1st time I've placed an order and it been shipped but not picked up yet all my others are shipped picked up and gone confused


Finally been updated knew rpp was on top of it its stupid ass USPS slacking lately

bilinvic 03-10-2015 12:06 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by Duuuuuuuude (Post 5170177)
2 whole hours between my order and shipping confirmation. And on a Monday even! "thumbsup"

Same for me today. I absolutely love RPP's service and selection."thumbsup""thumbsup""thumbsup"

Noll11 03-19-2015 05:34 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Any idea when you'll have more 1.55 MTZ's? site is saying that currently you only have 1/2 a set in stock.

jdmguy760 03-19-2015 05:35 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
How bout 1.9 rock beast when will they be in

ribaja 03-19-2015 05:45 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Any idea when you will have hd diff gears for the wraith

RPP Hobby 03-19-2015 09:57 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by ribaja (Post 5179493)
Any idea when you will have hd diff gears for the wraith

Looks like early April

RPP Hobby 03-19-2015 09:58 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by Noll11 (Post 5179484)
Any idea when you'll have more 1.55 MTZ's? site is saying that currently you only have 1/2 a set in stock.

Should have them in next week. Order is in with RC4WD just waiting on them to ship

RPP Hobby 03-19-2015 10:00 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by jdmguy760 (Post 5179485)
How bout 1.9 rock beast when will they be in

Crossing fingers for next week

801RYAN 03-22-2015 12:27 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Are the Honcho Tacoma grille stickers NLA ?

RPP Hobby 03-22-2015 10:14 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by 801RYAN (Post 5181493)
Are the Honcho Tacoma grille stickers NLA ?

Sorry we do not have them anymore. You might try bowtie direct.

801RYAN 03-22-2015 10:15 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Thank you

desertdude 03-22-2015 12:32 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
You guys have the best customer service around, super selection, and the fastest shipping.
Thanks all,
Brian

THX_138 03-26-2015 08:53 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
I have no doubt your hands were tied waiting on the slow boat from China,
but it appears the old scow has finally slipped into the West Coast docks earlier this week and my back ordered FJ40 Cruiser and the RC4WD 1:10 scale V8 engine & trans are all on their way with the rest of my order !!!! WooHoo!!

Longest I've ever waited on anything from RPP

Yall should work on that issue

I see no excuse to not be using a direct transport of items from China with the teleportation device on the Starship Enterprise from Star Trek.

More importantly, ya'll are way behind on the completion of your bank drive up window WOOSHING style tube connected directly from factory in China under the Pacific Ocean to your warehouse in California:ror:

Ordered on 02/28/15 and the little package birdie now has my box half-way to my door :mrgreen:

Thank you for all you do for the hobby. This was my first ever Back-Ordered item purchase from RPP, and beyond this, everything I've ever ordered has been from Cali to Mass in less then 3 days
It's insanity I tell ya!!!!!


http://tapatalk.imageshack.com/v2/15...4f0e48efc7.jpg


http://tapatalk.imageshack.com/v2/15...8b611776b0.jpg

DaveQ 03-29-2015 07:49 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Could you tell me the size of the beadlock screws on the 2.2 BTR wheels? Thanks !

MountainStorm 03-31-2015 06:54 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Placed my first order with RPP a few days ago for some VP knuckle bushings...which are not that easy to find actually. You guys got them out to me ASAP and threw in a sticker. I'll be back!

THX_138 03-31-2015 02:23 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Phone call from wife a few mins ago.....

Ring, ring, ~ answer phone

Wife: ~silence~

Me: Hello

Wife: ~silence~

Me: Hello?

Me: Hello?

Wife: ~angry~ Hello

Me: What's up honey?

Wife: Where are you taking me out to eat tonight?

Me: Huh?

Wife: You ARE taking me out to eat somewhere nice tonight, where are we going?

Me: I am? We are? Huh?

Wife: YES, you are, YES, we are

Me: (dumbfounded and caught off gaurd thinking Mothers Day snuck up on me or something and I've completely forgotten, I reply with compliance in my voice....) OK, sure honey, will be home by 6:15 (and as quick as I said that I remembered today was scheduled delivery for the New FJ40)

Me again: Fed-Ex came?

Wife: Yes, Fed-Ex did come, they came with a really BIG box covered in that damn blue RPP tape!

Me: Love you, be home after 6:00 pick where you want to eat

Click!


_______

Now thinking... Hmmmm not a bad deal!
I get the new FJ40 and a bunch of other stuff disguised in the same shipment
AND get a night out for a quality Steak and a few drinks !!!

Guess that all worked out better then I expected. LOL"thumbsup"






.

jdmguy760 03-31-2015 02:31 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by THX_138 (Post 5190459)
Phone call from wife a few mins ago.....

Ring, ring, ~ answer phone

Wife: ~silence~

Me: Hello

Wife: ~silence~

Me: Hello?

Me: Hello?

Wife: ~angry~ Hello

Me: What's up honey?

Wife: Where are you taking me out to eat tonight?

Me: Huh?

Wife: You ARE taking me out to eat somewhere nice tonight, where are we going?

Me: I am? We are? Huh?

Wife: YES, you are, YES, we are

Me: (dumbfounded and caught off gaurd thinking Mothers Day snuck up on me or something and I've completely forgotten, I reply with compliance in my voice....) OK, sure honey, will be home by 6:15 (and as quick as I said that I remembered today was scheduled delivery for the New FJ40)

Me again: Fed-Ex came?

Wife: Yes, Fed-Ex did come, they came with a really BIG box covered in that damn blue RPP tape!

Me: Love you, be home after 6:00 pick where you want to eat

Click!


_______

Now thinking... Hmmmm not a bad deal!
I get the new FJ40 and a bunch of other stuff disguised in the same shipment
AND get a night out for a quality Steak and a few drinks !!!

Guess that all worked out better then I expected. LOL"thumbsup"






.

Always heard this bro happy wife happy life

RPP Hobby 03-31-2015 02:41 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by THX_138 (Post 5190459)
Phone call from wife a few mins ago.....

Ring, ring, ~ answer phone

Wife: ~silence~

Me: Hello

Wife: ~silence~

Me: Hello?

Me: Hello?

Wife: ~angry~ Hello

Me: What's up honey?

Wife: Where are you taking me out to eat tonight?

Me: Huh?

Wife: You ARE taking me out to eat somewhere nice tonight, where are we going?

Me: I am? We are? Huh?

Wife: YES, you are, YES, we are

Me: (dumbfounded and caught off gaurd thinking Mothers Day snuck up on me or something and I've completely forgotten, I reply with compliance in my voice....) OK, sure honey, will be home by 6:15 (and as quick as I said that I remembered today was scheduled delivery for the New FJ40)

Me again: Fed-Ex came?

Wife: Yes, Fed-Ex did come, they came with a really BIG box covered in that damn blue RPP tape!

Me: Love you, be home after 6:00 pick where you want to eat

Click!


_______

Now thinking... Hmmmm not a bad deal!
I get the new FJ40 and a bunch of other stuff disguised in the same shipment
AND get a night out for a quality Steak and a few drinks !!!

Guess that all worked out better then I expected. LOL"thumbsup"






.

Ha Ha I am not alone. Mine hides mine until I do as she says and she is very happy.

johnnyh66 03-31-2015 02:44 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
See, I'm a jokester... especially when the lady is upset.
I would've been like: ok, be home by 6:15...
oh wait, FedEx?
On way home now!

Crank 03-31-2015 05:14 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Anyone still alive at the Pitbull factory? :ror:

RPP Hobby 03-31-2015 10:47 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Quote:

Originally Posted by Crank (Post 5190586)
Anyone still alive at the Pitbull factory? :ror:

Ha Ha I sure hope so! We need some rock beasts!

PlayingDirty 04-09-2015 09:15 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Rpp has some of the best customer service I've ever experienced. My last 3 orders arrived within 2 days to NYC!

Crank 04-13-2015 06:39 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Woo Hoo!
1.9 Rockbeast back in stock! "thumbsup"
Hey everyone Pitbulll Tires didn't go out of business.:lmao:

novarider 04-21-2015 02:58 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
I think you have the description of the Holmes hobbies bl pro mixed up with the puller pro. The bl pro says:
Features
Four pole large diameter Rotor
Twelve slot stator
13g phase wires with 4mm bullets installed
Oversized Bearings
Sensored, includes sensor wire
Sealed Can with conformally coated sensor board

Technical specs
Standard 550 style motor
25mm pattern M3 mounting screws
5mm shaft
36mm diameter
63mm length
283g (10oz)
50,000 rpm max

That's the features of the puller pro 540.

I was about to place an order for the trailmaster bl pro expecting there to be wires and bullets and a waterproof sensor board included. I would have been pretty upset if it didn't come this way.

I could be wrong. Can you please confirm if the trailmaster bl pro comes with wires/bullets and conformally coated sensor board?

Raguvian 04-21-2015 05:40 AM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Placed my first order with RPP Friday afternoon. Didn't expect to get it by Monday! Sweet!

Thanks RPP, I'll definitely be back for more TF2 parts and VP bits for my Yeti.

nate_racer 04-21-2015 02:59 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Novarider, That is the description for the puller pro 540XL. The Trailmaster Pro has the correct description from the Holmes site, so I think you might of got the windows/tab when viewing the site mixed up. We have updated the Trailmaster to include that they currently don't come with wires or the waterproofing. We are going to order the next batch likely with both, and will have a new part #

Quote:

Originally Posted by novarider (Post 5207523)
I think you have the description of the Holmes hobbies bl pro mixed up with the puller pro. The bl pro says:
Features
Four pole large diameter Rotor
Twelve slot stator
13g phase wires with 4mm bullets installed
Oversized Bearings
Sensored, includes sensor wire
Sealed Can with conformally coated sensor board

Technical specs
Standard 550 style motor
25mm pattern M3 mounting screws
5mm shaft
36mm diameter
63mm length
283g (10oz)
50,000 rpm max

That's the features of the puller pro 540.

I was about to place an order for the trailmaster bl pro expecting there to be wires and bullets and a waterproof sensor board included. I would have been pretty upset if it didn't come this way.

I could be wrong. Can you please confirm if the trailmaster bl pro comes with wires/bullets and conformally coated sensor board?


novarider 04-21-2015 03:55 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
I did not look at the wrong tab. You can clearly see it says at the bottom of this picture it says it's a 4 pole which it is not. It also states it comes with wires, bullets and a conformally coated sensor board. It may have been changed after I placed my order which I will not be very happy about.

Since you do not accept returns on electronics how would this situation be rectifie


I see you dropped the price $10 after I placed my order today. How do I get that money back?


http://i728.photobucket.com/albums/w...pswigzxyha.png

nate_racer 04-21-2015 04:25 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Thanks for talking with me on the Phone Novarider, Order will ship today and we will get $10 refunded.

Nate - RPP Hobby

Quote:

Originally Posted by novarider (Post 5207924)
I did not look at the wrong tab. You can clearly see it says at the bottom of this picture it says it's a 4 pole which it is not. It also states it comes with wires, bullets and a conformally coated sensor board. It may have been changed after I placed my order which I will not be very happy about.

Since you do not accept returns on electronics how would this situation be rectifie


I see you dropped the price $10 after I placed my order today. How do I get that money back?


http://i728.photobucket.com/albums/w...pswigzxyha.png


offroad1911 04-22-2015 10:16 PM

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 
Once again you guys knocked it out of the park. Placed order on Sunday and the box was waiting on me today when I got home from my trip. You guys rock and thanks.


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