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Old 11-09-2011, 02:49 PM   #1741
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Join Date: Oct 2011
Location: Switzerland
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Default You guys rocks!

Being an addict newb, i put 3 orders in 4 consecutive days, unluckily some items from these orders went backordered. BUT LUCKILY, RPP held these 3 consecutive orders, chased the backordered and sent them in one big combined package. And even refunded my 2 other shipping payments which is an international express mail shipping cost, so it is quite some amount. They shipped last Friday , it arrived yesterday - only 3 days over the weekend to Switzerland!!!

Thanks to Corey, Deanna, & RRP team, You guys rocks!

ps. ha! refunded money? mmm time to do more shopping in RPP

Last edited by asae; 11-09-2011 at 02:52 PM.
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Old 11-09-2011, 04:32 PM   #1742
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Location: Ukiah
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Quote:
Originally Posted by asae View Post
Being an addict newb, i put 3 orders in 4 consecutive days, unluckily some items from these orders went backordered. BUT LUCKILY, RPP held these 3 consecutive orders, chased the backordered and sent them in one big combined package. And even refunded my 2 other shipping payments which is an international express mail shipping cost, so it is quite some amount. They shipped last Friday , it arrived yesterday - only 3 days over the weekend to Switzerland!!!

Thanks to Corey, Deanna, & RRP team, You guys rocks!

ps. ha! refunded money? mmm time to do more shopping in RPP
Thank you! We try our best! Glad to see you back for more
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Old 11-10-2011, 12:16 PM   #1743
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Join Date: Jun 2011
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Placed an order Tuesday afternoon and received it today (Thursday), Talk about superfast shipping. 90% of my orders come from RPP mainly because of the fast shipping and good prices. Keep up the good job!!
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Old 11-10-2011, 04:04 PM   #1744
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Join Date: Aug 2009
Location: Sydney, Australia
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Default Suggestion

First off i want to say, RPP has the fastest and most reliable international shipping You guys ROCK


The only suggestion that i can offer is adding an automated feature so customers are notified when an item is back in stock.
(I know there is a link to email stock status questions, but I thought an automated feature would be more efficient for notification that product has been re-stocked)

For Example: I want to buy an item, I look it up and it isn't in stock So i add it to my wishlist (or another method) and wait.... Then as soon as the product is re-stocked, i get an email to let me know after which i rush to the RPP website and order the awesome product

cheers,
Chris
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Old 11-10-2011, 04:21 PM   #1745
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Quote:
Originally Posted by Little Blind Spider View Post
First off i want to say, RPP has the fastest and most reliable international shipping You guys ROCK


The only suggestion that i can offer is adding an automated feature so customers are notified when an item is back in stock.
(I know there is a link to email stock status questions, but I thought an automated feature would be more efficient for notification that product has been re-stocked)

For Example: I want to buy an item, I look it up and it isn't in stock So i add it to my wishlist (or another method) and wait.... Then as soon as the product is re-stocked, i get an email to let me know after which i rush to the RPP website and order the awesome product

cheers,
Chris
Thank you Chris on items we do not allow back orders on your can get an automated E mail, Its we take back orders on it will not do this function. Sorry
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Old 11-10-2011, 05:55 PM   #1746
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Join Date: May 2009
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how does one go about getting a gift certificate for you guys? my family is doin a secret santa for x-mas and who ever pulls my name i want them to get me a gift certificate to you guys and is there a minimum amount that they have to purchase?
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Old 11-10-2011, 06:25 PM   #1747
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Thank you Corey got Robs Sedonas and Vanquish parts today
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Old 11-10-2011, 10:31 PM   #1748
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Quote:
Originally Posted by freakofnature View Post
how does one go about getting a gift certificate for you guys? my family is doin a secret santa for x-mas and who ever pulls my name i want them to get me a gift certificate to you guys and is there a minimum amount that they have to purchase?
RPP Hobby Gift Certificate
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Old 11-14-2011, 09:49 AM   #1749
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do you carry the cc01 replacment gears (trany, spur gear)?
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Old 11-14-2011, 10:21 AM   #1750
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Quote:
Originally Posted by Robe View Post
do you carry the cc01 replacment gears (trany, spur gear)?

Possibly a part # would help in looking into this.
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Old 11-16-2011, 09:20 AM   #1751
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Location: MUSE, PA
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once again, i gotta say, i absolutely LOVE the salvage yard, i check it almost daily. i was just wondering how long til you break up another wraith kit (being that it seems that most of the last one you put up is gone! ) and one of the updated honcho RTR's?
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Old 11-16-2011, 01:40 PM   #1752
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Thank's Guys,Especially the shipping guy... Can't wait to get that box from the shipping guy that's got the EXO in it.

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Old 11-17-2011, 02:11 PM   #1753
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Join Date: Nov 2009
Location: Commiskey
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Im just blown away by RPP's service.

Last week my laptop took a sh!t on me so up until last nite I've been doing the online thing with my phone.

Anyway on Tuesday my phone beeps telling me I have new mail. I check it and it's from RPP, an email telling me the part I want is in stock.
I go to the site and there they are, wraith axles from a kit. I quickly order a set and before I get done with the online servay that followed my order I get another email. Your order has been shipped, with tracking.
So today what do I find in my mailbox, my RPP order. double
So order on Tuesday, before I leave the site I've already got tracking info and my order arrives here in IN on Thursday. I've been buying and selling online since 01 and have never had an order go thru and get processed so fast. I dont think Obama could of gotten them any faster.
RPP, you have a customer for life.
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Old 11-17-2011, 02:18 PM   #1754
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Going to make a wheel/tire order any coupons out?
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Old 11-17-2011, 02:37 PM   #1755
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Quote:
Originally Posted by Twztid View Post
Going to make a wheel/tire order any coupons out?
Always check the front page
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Old 11-20-2011, 01:42 PM   #1756
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Your Service does indeed "Rock"
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Old 11-20-2011, 02:17 PM   #1757
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You guys are on top of the rc part game
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Old 11-21-2011, 08:14 PM   #1758
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how do i use a pre payed visa on the site. and to set up the billing ty
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Old 11-21-2011, 08:25 PM   #1759
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Quote:
Originally Posted by vito View Post
how do i use a pre payed visa on the site. and to set up the billing ty

Put your ship to in for both some one will call to verify
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Old 11-21-2011, 08:29 PM   #1760
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thanks it will be in a day or two. ill have a new bank card soon this is just a set back.
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