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(HH) Tech Questions and Customer support thread

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hey John, i was wondering if i could get some info on my order. i ordered an fxr,ccbec,two lipos. they were ordered monday 03-02-09 did the 2 to 3 day shipping have not received it yet. i got the email that the order had been processed tuesday. here is the transaction number. 2hb34475gd729813y this is the paypal trans number. thanks.
 
HH-TMP94-55 availability

Sent you a email about this. Just wondering when they will come back into stock. Im looking for a set of motors for my clod and think these will do just fine. Would you recommend a different motor for a clod running a 3s and/or 8 cells? Id like to get 4 motors hopefully before the end of the month as a comp is the 23rd I believe. Let me know.
 
I also placed a order(#3149) for a couple mini motors on Mar. 3, 2009 and paid for 2-3 priority mail and have yet to receive anything just wondering if they might have shipped yet?
thanks
Bob

EDIT: got my email answered this morning and my stuff has shipped out
Thanks John will let ya know when I get stuff
and thanks for awesome customer service
 
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Hey John love your stuff. I'm getting an scx10 and am wondering what you would recommend esc motor combo? I want to be able to crawl but yet have some wheel speed at the same time. Also how is the torquemaster br and when do you think you will be getting them in stock?
thanks
 
JRH... Does your site tell when you are out of something?

I need a Tekin FXR, a CC BEC, and some of your silicone wire. Do you have all that in stock?

And... what gauge wire do you suggest for wiring a berg ?

Thanks"thumbsup"

Yes it does, it will show out of stock on my site where you would normally buy it. I use 13awg in almost everything, which I need to buy more of for the site

John, I finally got my eletrical issues worked out (the servo was not grounded to the Rx). Now I just want to know is this normal or do i have something set wrong on my Dx 3.0. It seems to me that my cobalt 7t runs faster in reverse than it does in forward. And also it sounds like the motor is turning alot more rpms in reverse to.

Good!

The radio and ESC may have something to do with it. Otherwise there might be a hint of negative timing on the motor. Have you set up your throttle endpoints on your ESC?

You wouldn't happen to have a ETA on your new batch of ProWound 540's would you? Thanks for you time.

about 3 weeks.

I just placed an order for 2 55's but if your going to get some 45's in,I can wait.I added a note to my order #3175.Thank You CD "thumbsup"

Yep, about three weeks. If I have 45t's in stock when I process your order I will ship them instead. I think your order should be shipped out wednesday.

So JeremyH got a 7t puller and now I want one.

I'm plannign on getting either a mamba max or fxr. I stil dont know which one. but I know the 7t puller will work with the mamba max, would it also work with my rooster crawler edition?

Yep, it would work with the rooster crawler. All three ESCs would work well.

Mr Holmes, thanks for getting my new p-94 and sidewinder to me, it was like freakin Christmas when they got here. Just wondering if I can order extra brushes and springs yet. I know you said the p-94 was discontinued so I would like a extra set of brushes, and maybe a couple of batteries a new charger a bec etc etc etc.... Thanks

added now, in the brushed motor/ replacement parts section


hey John, i was wondering if i could get some info on my order. i ordered an fxr,ccbec,two lipos. they were ordered monday 03-02-09 did the 2 to 3 day shipping have not received it yet. i got the email that the order had been processed tuesday. here is the transaction number. 2hb34475gd729813y this is the paypal trans number. thanks.

It is being packaged today, it is taking me a few days to process orders right now. I am currently 5 business days behind, but after today will be caught up to 2 business days. Sorry for the long processing time, school is cutting into the business big time.

Sent you a email about this. Just wondering when they will come back into stock. Im looking for a set of motors for my clod and think these will do just fine. Would you recommend a different motor for a clod running a 3s and/or 8 cells? Id like to get 4 motors hopefully before the end of the month as a comp is the 23rd I believe. Let me know.

The p94 build is disco's, but I will get the regular TM pro winds in about three weeks. Since you need something sooner, try JP customs- he may be able to take care of you. I think a 55t would be dandy for your rig.

Hello JRH,

I placed an order on 2/28 (#3126) for a couple dig switches/bullets.
Still nada, any word?

Thanks, Jay

Yep, packaging it today too.

I also placed a order(#3149) for a couple mini motors on Mar. 3, 2009 and paid for 2-3 priority mail and have yet to receive anything just wondering if they might have shipped yet?
thanks
Bob

EDIT: got my email answered this morning and my stuff has shipped out
Thanks John will let ya know when I get stuff
and thanks for awesome customer service

No problem.

Hey John love your stuff. I'm getting an scx10 and am wondering what you would recommend esc motor combo? I want to be able to crawl but yet have some wheel speed at the same time. Also how is the torquemaster br and when do you think you will be getting them in stock?
thanks

The BR is still in proto phase.

For a trail rig, you can't go wrong with a 27t brushed motor and tekin or castle ESC. You could also go with a 4600 Sidewinder combo, just don't get it stuck too hard in a hole and you are good. Another option is the Tekin RS system, but we are working out a firmware bug. It gets confused when the motor is under heavy load at zero rpm.
 
John,

Refer to post 1392. After checking the brushes, everything looked ok. The motor is quite loud. Kind of an oxy-moron having a real loud mini:lol:. Also, it's not giving very good throttle response. Anyways, have you encountered this and would you recommend that I try to fix or send it back for replacement? Thanks, Justin
 
john thanks for the quick relply. your service is great and will definetly do more business with you. understand things getting a little crazy. received your email today, thanks.
 
Ok i have a problem now John. I put the cobalt puller in the summit and after about 15 minutes it belched white smoke. LOL. I am captain overkill"thumbsup"!!!

It still runs but im not going to push it into fire mode. Can i order just a new armature?
 
hey john... what would be the minimum discharge rate requirements for a lipo that would work with the mini tourqe master?
 
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Hello,

i placed an order with you online and sent you an email regarding that order

and haven't had a reply ,can you PM me a contact number please, as there are a few things i would like to change

Thank you
Andrew
 
what kind of applications can your crawlmaster motors be used in?

Man, just about anything if you geared it right. Do you have something specific in mind?

John,

Refer to post 1392. After checking the brushes, everything looked ok. The motor is quite loud. Kind of an oxy-moron having a real loud mini:lol:. Also, it's not giving very good throttle response. Anyways, have you encountered this and would you recommend that I try to fix or send it back for replacement? Thanks, Justin

I bet a brush is hanging up. I can send some replacement brushes that are smoother if you email your addy and issue.

Ok i have a problem now John. I put the cobalt puller in the summit and after about 15 minutes it belched white smoke. LOL. I am captain overkill"thumbsup"!!!

It still runs but im not going to push it into fire mode. Can i order just a new armature?

I do have them on my site, but they are a bit expensive.
http://holmeshobbies.com/product.php?productid=257&cat=23&page=1

How did you have it geared, and what voltage were you running? I can imagine it was 2nd gear that made it burn.

hey john... what would be the minimum discharge rate requirements for a lipo that would work with the mini tourqe master?

I got mine to stall about 9 amps on a 2 cell lipo. I would buy a pack with 10 amps continuous discharge rate and be happy. Anything with more will have better punch.

Hello,

i placed an order with you online and sent you an email regarding that order

and haven't had a reply ,can you PM me a contact number please, as there are a few things i would like to change

Thank you
Andrew

I have received your email, just haven't gotten to respond yet. No worries, I will take care of it before the order ships.

When will the HH 1300mah 3s lipo be in stock?

They are on the way, maybe a week or so.
 
I do have them on my site, but they are a bit expensive.
http://holmeshobbies.com/product.php?productid=257&cat=23&page=1

How did you have it geared, and what voltage were you running? I can imagine it was 2nd gear that made it burn.

Yea you could say that. I had it geared pretty low on 11.1v. It was amazing when it worked though. That little beast has amazing control. I could hold balanced wheelies with it in reverse!

Thats not expensive for an $80 motor. LOL. Can i order a custom wind?
 
i was thinkin of puttin a crawlmaster in my ax-10, but also looking into worm gear axles(possibly the rc4wd ones, when they come out).
either way i'm lookin at two different gearing options.
what did you mean by "depends how i gear it" and what would you recomend for either?

your expertise is quite impressive!
 
Thank you for the quick reply

can you just add another lipo sack for me please,as its the same price and i need a second 1

and will you be able to ship it before the weekend ?

thanks again
Andrew
 
John - just picked up a Crawlmaster Sport via RPP for a 2.2 rig I'm making. I have a couple of questions:
- Any issues running a Tekin RS with this motor?
- No wiring instructions, and all the wires are the same, so I assume I just experiment with the three wires to the speed control until it works? Am I placing any risk to the speed control by doing this?

thanks
John
 
esc ?

hi,
I just got a couple of the 7t motors. Can i use my sidewinder esc with these motors?
Will we be able to run 7t puller motor with the Holmes Hobbies TorqueMaster BR ESC when it becomes available?
 
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