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Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

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Great shipping and packaging...got my motor yesterday, good thing you guys packaged it properly...the packaging was all torn up and ripped...like someone kicked it all the way to my door...:shock:

motor didn't have a scratch on it...."thumbsup"
 
I ordered two 55t TorqueMaster Pro's on 1-31-13 and haven't received them yet. It is coming up on 5 weeks. I've emailed a few times with no reply. Doe's anyone know what is going on? I read of such great service, but all I need is some reply as to why it is taking so long. I don't want to be a pain-just curious.
 
I had a few bumps in the road over the past month. I was put out for a week with kidney stones and then my wife had our baby. Also had a worker decide that work wasn't so important, just fired him and started training a new one. A good tripple whammy in the worst part of the year, and emails have been very difficult to catch up on. I'll search through emails and see if I can find yours, I'm about 500 deep right now and slowly digging out.
 
Read the post right above so I understand no reply to emails I sent as well, sounds like a lot hit at once and congrats on the new baby. My first email was a stupid question that I answered myself but the second one was about I sent my hh motor in for a rebuild yesterday I knew of something that needed to be replaced on it during rebuild and was wondering if I should pay then or later for that part. Last question is I shipped my motor off yesterday (you should receive it today) and purchased a rebuild and payed for the shipping in the website, why did i receive a shipping confirmation and number from you yesterday as well? Ha kind of three me a curveball with that one! Thanks for the help and service.
 
Happy b day, thanks for getting back to me and rushing my rebuilds! Congratulations on the baby! Hope the new guy works out for you!! It makes total sense why you are backed up, thanks again!
 
Sent an email yesterday requesting a timeline on a Torquemaster Pro 540 in 35t , No response yet. Now I know why. Life happens.

Looking forward to your response John.

B.
 
I ordered a Torquemaster Sport (45T) Tuesday night. Got it yesterday!!!! Insanely fast shipping. Thank you!!!

Did some quick crawling last night. So smooth, so slow, so rad.
 
Hi,

I just want to tell to John THANK YOU.
I received my package today. 6 days after ordered. I live in France.
Just AMAZING. My items were protected in 3 package :shock:

Thank you very much...I drive your motor, now I know why "thumbsup"

Amazing motor, amazing shop.

For nothing, I wouldn't drive another motor ;-)

Francky;-)
 
John,

I have now sent you 3 emails with no reasponse.
I last email i got from you was the motors will be ready to ship in 5 busness day and is this email your paypal as well,
i said yes plz send invocie

but nothing and it's been over a week now :cry::cry::cry::cry::cry:

Thanks
Mike
 
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