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Old 02-27-2013, 12:32 PM   #2401
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

A fist class, noninsured order from a different supplier took 21 days to get to Edmonton from cali. Another order shippd the same from VA took 10 days. There are huge variations in shipping time on flat rate, noninsured packages. My order from rpp shippd express post made it in 5 business days. Common sense dictaes that if you choose the cheapest shipping rate it will have the greatest variance in shipping times.
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Old 02-27-2013, 12:35 PM   #2402
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Originally Posted by sally1800 View Post
I do plan on it. Your emails you sent made it very clear that it is not your problem if someone uses First class.

I will say I didn't know it took 21 day's. I thought the paypal was the next proper step.
I m a new customer at rpp. With my last order i by mistake forgot to order something,so I added another order paying shipping twice.Rpp put the 2 orders together and refunded me one shipping cost immediately via paypal. Their customer service is top notch too.

I live in europe, paying 60USD for every shipping but things always come on time. In your case, consider complaining to the shipping company or pay up more for express...
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Old 02-27-2013, 01:02 PM   #2403
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Never had issue in the past.

I was not aware first class means my problem. Live and learn
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Old 02-27-2013, 01:50 PM   #2404
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

lol.... banned from RPP!!!????? you might as well give up this hobby.. your only going to get worse service anywhere else.. RPP has the best shipping service on earth.. if RPP was in control of USPS then the world would be a much happier place.

i always thought the whole sally18** thing was a joke but now i get it....


and do you have an idea of when a couple blackfoot bodies will be instock?

thanks,

-Tyler
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Old 02-27-2013, 02:55 PM   #2405
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by summitcrawler View Post
lol.... banned from RPP!!!????? you might as well give up this hobby.. your only going to get worse service anywhere else.. RPP has the best shipping service on earth.. if RPP was in control of USPS then the world would be a much happier place.

i always thought the whole sally18** thing was a joke but now i get it....


and do you have an idea of when a couple blackfoot bodies will be instock?

thanks,

-Tyler
Just talked to Tamiya, Looks like it is going to be a minimum 4 weeks. None have shipped form Japan yet so that means a long wait. Sorry
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Old 02-27-2013, 03:03 PM   #2406
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by heinie_21 View Post
First class takes longer than priority. And tracking is not updated online as often for first class as priority. Extreme weather affects mail. Procedures are in place for "lost" packages that you are not following.
Not always. If you place your order at the right time, a FC package can get there just as quick as a Priority package can. I do not suggest using FC if the item(s) are of any serious value though.

And yeah, weather effects everything.
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Old 02-27-2013, 03:05 PM   #2407
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

[QUOTE=summitcrawler;4204089]lol.... banned from RPP!!!????? you might as well give up this hobby.. your only going to get worse service anywhere else.. RPP has the best shipping service on earth.. if RPP was in control of USPS then the world would be a much happier place.

i always thought the whole sally18** thing was a joke but now i get it....



joke is too kind of a word, unfortunatley i know him and had the misfortune of crawling with him. the words your looking for are

PATHETIC LOSER
until we meet again Brian
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Old 02-27-2013, 03:05 PM   #2408
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

its all good! ill be waiting for an email unless i find a couple.. thanks a lot for the reply!!!!!!

-Tyler
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Old 02-27-2013, 05:56 PM   #2409
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

hmmm. sound like that guy is a loser for sure..lol. i love rpp and dont get me wrong but....i order parts generally on the weekend. i get shipping info on monday night. and it takes till friday to actually get my parts. i order prioity mail and it still takes the maximum time to get to wash state from california. it should not take that long. i see raving customers getting things cross country in 2 days?? i know it the post office but really? a week to get my parts? i pay for faster shipping and it takes just as long as first class. somthings wrong here. this has happened the last 3 orders from rpp. monday it says electronic info has been accepted. the parts dont actually get shipped untill tuesday. ??? just a little vent. ill still order from rpp but i would like to see a bit faster shipping.
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Old 02-27-2013, 06:49 PM   #2410
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

try ordering on a tuesday morning by like 10am cali time, and i bet you'll get your parts friday.
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Old 02-27-2013, 06:54 PM   #2411
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by dragonracing View Post
monday it says electronic info has been accepted. the parts dont actually get shipped untill tuesday. ???
Please give me your order numbers to where this has happened. I would like to research this.

The only way this would happen is if the order is placed after our afternoon pickup. My shipping is instructed to process all orders same day even if our pick up has been done. I do this to make sure we do not fall behind the next day.
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Old 02-27-2013, 07:25 PM   #2412
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

yeah 59509. and i looked it was just the last order. the two previous ones were good. 2 days. i think it was another vendor for "other" car parts (VW stuff). my other toys. sorry for any confusion. this last one took a while.
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Old 02-27-2013, 07:53 PM   #2413
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Originally Posted by sally1800 View Post
Cory

That order from 2/19/2013 is still not here. Say's should be here 23rd

Looks as it left OAKLAND, CA 94615

How long until we put a claim?
Are you kidding me.... When u cheap out for FC you got to assume its gonna take more than a couple of days.... I always use FC and have Never not had a package show up. Sometimes it takes 5 day and other times it takes 25.... But never have I blamed this on the shipper, once USPS gets ahold of the package there the only ones who have control... RPP always get there packages out extremely fast, but they have 0 control over USPS and 0 control over what shipping option YOU choose

Last edited by Rockridge; 02-27-2013 at 07:57 PM.
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Old 02-27-2013, 07:59 PM   #2414
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by dragonracing View Post
yeah 59509. and i looked it was just the last order. the two previous ones were good. 2 days. i think it was another vendor for "other" car parts (VW stuff). my other toys. sorry for any confusion. this last one took a while.
So I looked at at your order, it was placed saturday Feb 16th Feb 18th was a holiday so USPS did not pick up or deliver. How ever we still worked and processed orders on the holiday to make sure we stayed a head. This is why it did not get to USPS until the 19th
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Old 02-27-2013, 08:09 PM   #2415
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

ok. that stupid govt holiday. lol. forgot about that. i had to work it, i think most of us had to. govt takes too much time off. thanks for the clarification. doug.
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Old 02-27-2013, 09:29 PM   #2416
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Hey I just made my HUGE order. I had a question I probably should have asked before submitting the order but hindsight is 20/20 right. Anyhow I included the new pit bull 1.55 preorder in my order will that or any other possible out of stock items hold my order back from shipping?

Thanks
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Old 02-27-2013, 09:50 PM   #2417
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Hey I just made my HUGE order. I had a question I probably should have asked before submitting the order but hindsight is 20/20 right. Anyhow I included the new pit bull 1.55 preorder in my order will that or any other possible out of stock items hold my order back from shipping?

Thanks
Thanks for the order We will ship all we have in stock right away. And send the pre order tires separate for you when they come in.
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Old 02-27-2013, 10:10 PM   #2418
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Awesome that's what I was hoping. I'm really looking forward to my new stuff.
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Old 03-04-2013, 09:57 AM   #2419
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Yo RPP you guy's KICK A$$ I love how fast you guy's ship, Ordered some parts and they came in less then 48hrs Just want say keep up the great work and products to keep our toy trucks runnin strong. Big A+++++++ to RPP.
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Old 03-04-2013, 03:26 PM   #2420
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Yo RPP you guy's KICK A$$ I love how fast you guy's ship, Ordered some parts and they came in less then 48hrs Just want say keep up the great work and products to keep our toy trucks runnin strong. Big A+++++++ to RPP.
YEAH!
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