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Old 06-26-2008, 08:17 PM   #441
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Quote:
Originally Posted by Dave Anthis View Post
These guys are GREAT! They made an honest mistake on my order,responded to my whining quickly and fixed it! Just got my drivelines and a prepaid box to ship back the CVDs.Thank you RCP !!! I'm sure with all the shipping they didn't make any money on my order,but they exceded my expectations in how they fixed the problem. Good ,honest people are hard to come by these days,but you can find them at RCP.
Awww crap, so now you don't have to worry about breaking drivelines at the comp this weekend huh?.............maybe I'll have to loosen a couple of your wheelnuts instead.....or send Britt to do it while I distract you with my Carvers :-P
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Old 06-27-2008, 02:48 PM   #442
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great dealing with them, arrived on the day it was supposed to, didn't have any problems, excellent pricing, and definately plan on buying from them again.
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Old 07-16-2008, 02:03 PM   #443
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you guys are quick. excellent product
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Old 07-18-2008, 12:52 AM   #444
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best place to buy motors n crap,fast ass shipping
and got some free stickers!!
wooo,lol
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Old 07-19-2008, 12:31 PM   #445
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Ordered a VF dig on Thursday afternoon and receiceved Friday morning. Thanks RCP.
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Old 07-21-2008, 10:01 PM   #446
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Ordered clockable axle C's and mxa clearance knuckles. Got them in a hurry and they are great. Thanks RCP
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Old 07-22-2008, 05:04 PM   #447
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all i can say is wow. i have always been treated like gold by rcp and i will continue to support them. thanks again for exceeding my expectations.
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Old 07-27-2008, 06:15 AM   #448
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I Love your Chubs And Knuckles. very fast shipping. keep it up
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Old 08-01-2008, 03:08 AM   #449
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Got max clearance knuckles and a new body and skid plate from RCP ,, 4 days later I got them in them mailbox.

Wonderful service...

OH and I'm in Australia so... big thumbs up for the fast service!!!
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Old 08-16-2008, 07:45 PM   #450
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i have now ordered 3 times from rcp

first order was perfect and arrived in 3 days


second order was for some 1.9 rc4wd beadlocks and tires arrived in 3 days



my third order was yesterday ...a friday at 6 pm eastern time

i ordered some rc4wd 2.2 beadlocks and payed for overnight shipping...i expected them on monday or tuesday becouse of the time i ordered them...but nope....saturday morning at 10 am...wow

great job guys
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Old 08-17-2008, 02:17 AM   #451
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Ordered some WK CVDs and got them quickly. Thanks guys.
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Old 08-26-2008, 06:33 PM   #452
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Ordered my slingshot SE chassis and got it in two days, and I'm in Hawaii. Thanks guys for the fast service .
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Old 09-05-2008, 05:36 PM   #453
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Hate to burst you bubble but I will never order from RCP again.

I paid for next day shipping and its 4 days later with no parts. They wont return my emails.

I ask for a refund. No respone. Ask if the stuff was shipped. No response. If I people were treated like this at the LHS they would be out of business.


I am not happy with there service or professionalism.

Dan
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Old 09-06-2008, 08:51 AM   #454
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Quote:
Originally Posted by fishmasterdan View Post
Hate to burst you bubble but I will never order from RCP again.

I paid for next day shipping and its 4 days later with no parts. They wont return my emails.

I ask for a refund. No respone. Ask if the stuff was shipped. No response. If I people were treated like this at the LHS they would be out of business.


I am not happy with there service or professionalism.

Dan
Dan,
You probably didn't get a email response because most of the guys are in Moab for nationals.
Me and Noel have been at the shop all day, everyday this week. I have recieved no pm's from you. We also have a customer service number (909) 233-8223. However we did not recieve a call either.
We are always willing to help and work things out with our customers. If you will call me Monday morning at around 11am I will be happy to help you and figuire out the problem with your order.
It is very important to us that our customers are happy.

Thanks Greg

Last edited by Reef; 09-06-2008 at 08:57 AM.
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Old 09-06-2008, 11:38 AM   #455
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I cant call I AM AT WORK. I dont sit by a phone all day.

Why should I have to baby sit your shipping. You had no problem getting your money. I am VERY tired of dead beat vendors that claim one thing on there site, after you pay for it, all of a sudden there is "some" issue. It happens WAY too often, and I am doing what I can about it. Its funny when it becomes public I get a response.


From: "Dan" <fishmasterdan@hotmail.com>
To: <info@rcpcrawlers.com>
Subject: Re: RCP Crawlers: Your order #5055 has been completed
Date: Thursday, September 04, 2008 4:04 PM


From: "Dan " <fishmasterdan@hotmail.com>
To: <info@rcpcrawlers.com>
Subject: Re: RCP Crawlers: Your order #5055 has been completed
Date: Friday, September 05, 2008 4:31 PM


BTW here is the 2 emails I sent back to you, that you never got.
I
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Old 09-08-2008, 12:19 AM   #456
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You ordered your products on Saturday afternoon on Memorial Day Weekend. Your order shipped that Tuesday (the day after memorial day) I'm not sure what more we could have done for you. Specialty businesses are always closed on holidays and we're no different from any of them. Please do not let something like ordering over a Holiday weekend make up your mind about our service or professionalism. Every vendor on this board works too hard to be insulted by your harsh accusations.
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Old 09-08-2008, 09:07 AM   #457
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Quote:
Originally Posted by fishmasterdan View Post
I cant call I AM AT WORK. I dont sit by a phone all day.

Why should I have to baby sit your shipping. You had no problem getting your money. I am VERY tired of dead beat vendors that claim one thing on there site, after you pay for it, all of a sudden there is "some" issue. It happens WAY too often, and I am doing what I can about it. Its funny when it becomes public I get a response.


From: "Dan" <fishmasterdan@hotmail.com>
To: <info@rcpcrawlers.com>
Subject: Re: RCP Crawlers: Your order #5055 has been completed
Date: Thursday, September 04, 2008 4:04 PM


From: "Dan " <fishmasterdan@hotmail.com>
To: <info@rcpcrawlers.com>
Subject: Re: RCP Crawlers: Your order #5055 has been completed
Date: Friday, September 05, 2008 4:31 PM


BTW here is the 2 emails I sent back to you, that you never got.
I
Hey Dan, sorry we didn't get back to your e-mail sooner. I have been in Utah at the Nationals since wednesday. Your package shipped 9-2. You should have received an automated e-mail stating that with a tracking number. I tracked it and it did ship. Why it has not reached you is beyond us but it is a problem with USPS not our shipping department.
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Old 09-08-2008, 05:15 PM   #458
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Here is the tracking number.
0103 8555 7493 8103 7777 USPS

They say they never got the package. So maybe it fell out of your truck on the way to the post office.

I can understand you were not able to ship. Every one needs time off once in a while, but I would not have paid for overnight shipping if I had know your business was shut down for 4 days. So I should be expecting a refund on the extra shipping charges.

Yes I realize I ordered over a holiday that is why I did not whine until 4 days after the holiday. I am the most patient person there is when it comes to ordering online from unknow vendors. When I want something quickly I usually order from reputable ones, well atleast I think they are reputable.
I also respond to emails or PM but I have'nt recieved any of them so I figure this is the best place as any to resolve a dispute.
Thanks
Dan
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Old 09-10-2008, 01:59 PM   #459
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Dan,
Yes there was a mistake on your order and we apologize.
It was sent to the wrong person.
Your order was re-shipped yesterday
Your new tracking # EO 951 742046 US
We will also refund your shipping.

Greg
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Old 09-10-2008, 05:30 PM   #460
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Thanks I am glad things got ironed out.

Dan
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