RCP Feedback

[Rockpiledriver]

Originally Posted by naftausa

ordered some object on 13 jan.. hustler chassis, tlt parts etc etc....

paied istantly by paypal.. no mail reply yet..

it's normal or i have to be worried????:neutral:

Hi,

Jan 13th was Sunday. We can not ship orders placed over the weekend until Monday at the soonest. We had an unusually large order volume over this last weekend. Also USPS shipping website was not working most of the day yesterday delaying International orders. What is your order # and I will follow up here.

Nothing to worry about. ;)

Thanks

[naftausa]

#1889 for italy.. i was thinking, not worried yet..

but i wrote 3-4 mail, and u no reply..

many, many thanks!!!!!!!!!

[Rockpiledriver]

Originally Posted by naftausa

#1889 for italy.. i was thinking, not worried yet..

but i wrote 3-4 mail, and u no reply..

many, many thanks!!!!!!!!!

I have one e-mail from Italy received less than 1/2 hour ago. But that is the only one.

Your order is packaged and is 2 orders away from being labeled and shipped. It will go today for sure. You will receive the confirmation e-mail once the shipping info has been processed.

[naftausa]

sound strange.. but surely now it's better..

thnaks for your cooperation....

going to send u a pm..

[crawler67]

I’ve ordered some item on 12 december.. RCP Copper Locker/ SS Pinion, Axial AX10 Locked Transmission,other tlt parts etc etc....

Paypal ID Payment Sent (ID 4CU32793RF013351H) December 13, 2007 $222.37 USD

Never received the tracking number of shipment!?!?

I wrote some e-mail,but no reply!?!?

Can you help me?

Thanks

[Rockpiledriver]

Originally Posted by crawler67

I’ve ordered some item on 12 december.. RCP Copper Locker/ SS Pinion, Axial AX10 Locked Transmission,other tlt parts etc etc....

Paypal ID Payment Sent (ID 4CU32793RF013351H) December 13, 2007 $222.37 USD

Never received the tracking number of shipment!?!?

I wrote some e-mail,but no reply!?!?

Can you help me?

Thanks

Shipped. You should have received an e-mail. To be sure you get the tracking number I resent it myself to the e-mail address you provided.

Thanks

[crawler67]

Originally Posted by Rockpiledriver

Shipped. You should have received an e-mail. To be sure you get the tracking number I resent it myself to the e-mail address you provided.

Thanks

Thanks,but no e-mail received:-(
can you send me by pm?

[Rockpiledriver]

Originally Posted by crawler67

Thanks,but no e-mail received:-(
can you send me by pm?

PM sent.

Guys, this is a feedback thread. For questions about orders or any other comment please post in this thread.

Comments, Suggestions and Questions.

Thanks

[kpfitz]

got my lockers and bearings in a timely fashion. your great to deal with and I look forward to dealing with you again. thanx

[Tanis]

Great service again, thanks Brian

[builder]

Checked out your site planning to buy tires and a few other things but what I wanted was not in stock

[F250]

Super great service! No stickers!

[frdtrkguy]

I contacted RCP Tuesday 22nd about an AX10 bent stainless straight axle and today I recieved a replacemet free of charge. That is standing behind a product and great customer service. I will be back for more great products

Thanks Rockpiledriver:-P

[Daffi]

Hi RCP. I'm from Russian Federation. Thank you very much for your perfect service.

[naftausa]

GREAT. simply GREAT...

my hustler 2.2. came today. perfect service.

italy buyers thanks for you special treatment on the package!!!!!!!!!!!

[Filibuster]

Received my stuff quick and very well packaged, thanks.

However, I would have like to get a little instruction as to what's the purpose of #1 - #2 stamped on the axle C's ? I guess that's for caster options

Also, I had to dremel one of the axle C hole so the knuckle can turn easily without getting stuck very badly... the other one is not bad but stil not as smooth as the original plastic ones :-(

I know this hobby is about modding and stuff but I was expecting a little more precision in the tolerances, or should I say, plug and play

Anyway, this should now work fine.

[Panchira!]

dude brian your the man! covered my lost shipment no questions asked!!!! great fit and finish! ill be there this friday! ohhh brian how are the proline wheels working? have you solved the rubbing issue?

[Rockpiledriver]

Originally Posted by Filibuster

I was expecting a little more precision in the tolerances, or should I say, plug and play

1 and 2 is actually left and right.

Funny you should mention the fitment issue. Just recently we have been hearing this after we have shipped hundreds of these without any customer concerns at all. The problem appears to be with the stock WK axle housing not with our C's. Just yesterday we took samples of different housings and C's. The C's would all work on some housings but not others. Every C sampled worked on a "good" housing. Every C sampled was tight on a housing where, after measuring, the holes where the knuckles attach to the housing were a few thousandths different. Our assumption is that something has slightly changed in the molding process of the housing recently.

We actually made them so precise that the variance in the injection molded plastic part is the culprit.

[Filibuster]

Originally Posted by Rockpiledriver

1 and 2 is actually left and right.

Then if you don't care to send a note with the parts, why don't you just call them "L" & "R", that should say it all...

And my wheely king is a Vintage July 2007... not so recent.

[Rockpiledriver]

Originally Posted by Filibuster

Then if you don't care to send a note with the parts, why don't you just call them "L" & "R", that should say it all...

And my wheely king is a Vintage July 2007... not so recent.

Sorry about that, but we didn't think we needed to include an instruction sheet for axle C's. We have sold hundreds of these and you are the first to ask for instructions.