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Thread: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

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Old 10-02-2012, 06:12 PM   #341
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

I got my esc and decided to splurge on a motor saver and 3 extra rx bypass plugs. Man this stuff shipped out so fast, John provides excellent comunication and customer service. His products IMO are excellent.


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Old 10-08-2012, 11:20 PM   #342
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

John, I sent you an email yesterday. My order arrived and there is some problems Please email me back about order #9914 so we can try and get this worked out. You have had awsome customer service before, so I am sure this will get worked out just fine.
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Old 10-09-2012, 06:23 AM   #343
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

I don't see an email from yesterday or Monday. What address did you send it to? I'll get it sorted out asap!
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Old 10-09-2012, 02:36 PM   #344
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

Quote:
Originally Posted by JohnRobHolmes View Post
I don't see an email from yesterday or Monday. What address did you send it to? I'll get it sorted out asap!
I sent it to this email:

jrh@holmeshobbies.com

I can try sending it again, or send the message to your other email
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Old 10-09-2012, 04:04 PM   #345
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

Try again please, I don't think it went through
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Old 10-09-2012, 05:08 PM   #346
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

I just sent it again
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Old 10-17-2012, 05:24 PM   #347
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

I got my 16turn 5 pole Crawlmaster motors in the mail today, super fast shipping, installing them tonight testing all day tomorrow. I am used to using Integy 35 turn V12 motors...cant wait!!!!
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Old 10-22-2012, 06:37 PM   #348
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Yep... way better motors! Lots of low speed torque, and lots of punch when needed.
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Old 10-22-2012, 09:06 PM   #349
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

John, A few weeks ago i received my motors from you for my xr. They are the Holmes pro custom. I chose a 32t motor with the stage 4 lightening kit. I just powered them up and they are wicked little beasts! When I ordered the motors however, I ordered two flux rings, thinking that it would add some of the lost power back.. Because i know when you cnc the cans down, they loose some strength.

My question is, Are the flux rings really needed? Or will the motors still have pleanty of punch and torque without them? I have them installed now, but i was just wondering if they are necessary.

Thank you,
Christian
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Old 10-23-2012, 07:43 AM   #350
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

Its up to you to determine whether you need the flux rings!
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Old 10-23-2012, 10:54 AM   #351
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

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Originally Posted by JohnRobHolmes View Post
Its up to you to determine whether you need the flux rings!
Sounds good. I will get it out on the rocks this weekend and try it with and without... see which one is better, or if they are really needed.

Thank you sir,
Christian
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Old 10-24-2012, 12:41 PM   #352
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

Placed an order on Holmes Hobbies' website yesterday at around 1pm and not only did John update the website with his latest stock so I could order, but it has already shipped out.

Fantastic customer service as always, John! Can't wait to get everything.

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Old 12-21-2012, 05:51 PM   #353
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

Just wanted to say THANKS. I ordered a new armature at 2:30pm and had a tracking number around 4pm. That"s what I call getting it done. Both my rigs are HOLMES powered and love em. Good work JohnRobHolmes im a customer for life.
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Old 01-08-2013, 08:08 AM   #354
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

just received my first order from Holmes Hobbies... picked up a sport torque master 540 27T. Came prewired and perfect- looks awesome and has tons of torque. Good price and fast shipping.

look forward to doing more business in the future. Maybe we can come up with an idea for clodbuster M/T that want to run brushed motors! Just an idea
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Old 01-24-2013, 03:19 PM   #355
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

I screwed up on my last order and John took the time to E Mail me and let me know of my screw up. He could of just sent what I ordered but instead he took time out of his busy schedule and set me on the right path. This man stands behind his products and customer service. If anyone has any concerns about his motors, worry not. I own 5 of them and have yet to have a problem with any, 3 of them are over 2 years old and still going strong.

Thank You John for your outstanding motors, CS, and the willingness to help your customers. You truly go above and beyond.

Thanks Again
crawlhog
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Old 01-24-2013, 10:04 PM   #356
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

I sent you another email asking about some cans.. Lmk what you think can be done
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Old 01-30-2013, 08:20 AM   #357
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

thanks man , just ordered sat got it tuesday and i will order again!!!!
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Old 02-04-2013, 08:10 PM   #358
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

Yet another excellent experience with JRH. John thank you for going above and beyond when it comes to your customers. I ordered matched Pro Flows last week and they are here and installed already. I have to say I LOVE these motors. Keep up the amazing work John.
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Old 03-01-2013, 02:07 PM   #359
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

Awesome as usual. Fast shipping and great price.
Thanks John and congrats on the new one.
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Old 03-01-2013, 03:22 PM   #360
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Default Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

Great shipping and packaging...got my motor yesterday, good thing you guys packaged it properly...the packaging was all torn up and ripped...like someone kicked it all the way to my door...

motor didn't have a scratch on it....
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