project help...

[blasterracer817]

lol, i agree it made me laugh so hard, and i couldn't find losi's email but im gonna keep lookin

[Evilinside]

This thread was epic!

[Evilinside]

Here we go, the official answer is in!

As an email goes, this conversation is from bottom to top, the message I stated I wrote Horizon Hobby is at the bottom - followed with their generic response - followed with my more in-depth explination - followed with Horizon Hobby emailing back and forth with Team Losi - ending with Horizon Hobby emailing me back.

Hi Xxxxx,

Thank you for contacting Horizon Hobby Product Support.

I confirmed with Team Losi that the modified motor is the motor included
with Trail Trekker. If you received the non modified motor in the kit,
reply to this e-mail with your full name and address I will send you a
new motor.


If you should need further assistance regarding this issue please reply
to this e-mail for additional support. If you need assistance in the
future, please feel free to e-mail us at productsupport@horizonhobby.com
or you may also contact us toll-free at 1-877-504-0233. Make sure to
visit our web site at http://www.horizonhobby.com to see all of our
newest products!


Thank You,


David W.
Horizon Hobby
Product Support Team
4105 Fieldstone Rd
Champaign IL 61822
1-877-504-0233


-----Original Message-----
From: Richard Trujillo
Sent: Thursday, August 04, 2011 11:18 AM
To: David Wait
Cc: DIST: Losi Marketing
Subject: RE: Product Feedback for Motor with Wires: Micro-T/B/DT

Yes the customer is correct. We will have to make a change to the manual
and website.

Thanks,

Rich Trujillo

Category Manager Losi

Losi, A Division of Horizon Hobby Inc.
4710 East Guasti Road, Ontario, CA 91761 USA

Tel: 909.390.9595 x 306
Fax:909.390.5356

www.losi.com
www.TLRacing.com
www.horizonhobby.com





-----Original Message-----
From: David Wait
Sent: Thursday, August 04, 2011 8:58 AM
To: DIST: ASKLOS
Subject: FW: Product Feedback for Motor with Wires: Micro-T/B/DT

Hi Team Losi,
I have a customer who has reason to believe the Trail Trekker includes
the High Power Motor, part number LOSB1751, can you please confirm this
for me. You help in this matter would be greatly appreciated, thanks.


-----Original Message-----
From: Evilinside
Sent: Wednesday, August 03, 2011 1:46 PM
To: product support
Subject: RE: Product Feedback for Motor with Wires: Micro-T/B/DT

I know the manual lists that as the motor, the manual is wrong and
that's my concern.

LOSB0833 has two little nicked vents in one side, the LOSB1751 has a big
hole cut into each side of the can. All the Losi Micro Rock Crawlers
come with the motor that has the holes cut in both side of the can which
is part number LOSB1751.

Having the manual state that is a nasty error. I've been on the phone
with both you guys, and Losi about this and they both confirm the issue,
they confirimed it by grabbing a Trail Trekker and physically looking at
the motor to see that it is LOSB1751.

So my concern is obvious, if someone were to email support, like I just
did, they will get an answer like I just did because all you guys are
doing is reading the parts listing and seeing the error, and repeating
the error to whom ever is asking.

I'm requesting that this get investigated, because it really should
should get addressed. I personally own two Trail Trekkers, one High
Roller, two Micro Rock Crawlers, and on Micro DT.... and the Micro DT
comes with motor LOSB0833, and all the other micro's come with LOSB1751.
I have two buddies that also have Trekkers, they two have motor LOSB1751
in their Trekker. I went to Ryder's Hobby shop and asked if I could
look at one of their Trial Trekkers on the shelve and take it out of the
box and it too has LOSB1751 motor in it. So I've verified this issue as
best as I can.

Thanks guys, I'm just trying to help out, because that error causes
customer confusion.


---------- Original Message ----------
From: "product support"
To:
Subject: RE: Product Feedback for Motor with Wires: Micro-T/B/DT
Date: Tue, 2 Aug 2011 12:03:59 -0500

Hi Xxxxx,

Thank you for contacting Horizon Hobby Product Support.

The manual list the motor as LOSB0833 that is a stock motor comes with
Trekker. The LOSB1751 and is a high power motor and is most likely is
listed on the sites as optional.


If you should need further assistance regarding this issue please reply
to this e-mail for additional support. If you need assistance in the
future, please feel free to e-mail us at productsupport@horizonhobby.com
or you may also contact us toll-free at 1-877-504-0233. Make sure to
visit our web site at http://www.horizonhobby.com to see all of our
newest products!


Thank You,


David W.
Horizon Hobby
Product Support Team
4105 Fieldstone Rd
Champaign IL 61822
1-877-504-0233


-----Original Message-----
From: Horizon Hobby Webmaster
Sent: Monday, July 25, 2011 8:32 AM
To: product support
Subject: FW: Product Feedback for Motor with Wires: Micro-T/B/DT



-Jeff Pittelkow
Horizon Hobby
Direct Marketing Specialist


-----Original Message-----
From: Evilinside
Sent: Friday, July 22, 2011 2:55 PM
To: Horizon Hobby Webmaster
Subject: Product Feedback for Motor with Wires: Micro-T/B/DT


User Was Browsing: Motor with Wires: Micro-T/B/DT [LOSB0833]

This email was generated from the Product Feedback form on the following
product page:
http://www.horizonhobby.com/Products...rodID=LOSB0833

Name: Xxxxx
Email: xxxx@xxxx.xxx

Comments: The motor that comes in the Trail Trekker is clearly part
number LOSB1751, but on your website and Losi's website it states in the
parts listing for the Trekker that it uses LOSB0833 - but that is not
the stock motor. I am curious to know why the website lists the wrong
motor as being stock?

==================================

Time Sent: Friday, July 22, 2011 2:54:51 PM

IP Address: 68.188.162.94

User Agent Info: Mozilla/5.0 (Windows NT 6.0; WOW64) AppleWebKit/535.1
(KHTML, like Gecko) Chrome/14.0.814.0 Safari/535.1

__________________________________________________ __________

Oh Snap!

[gots_a_sol]

I would like to say you just cannot argue with that response, but I'm sure somebody is going to try.

[spoo76]

[KrookedOne]

Who's more of an idiot? The idiot or the idiot that will argue with the idiot for 20 days?
But thanks for the hilarious read idiots.

[Midlife Crisis]

Originally Posted by KrookedOne

Who's more of an idiot? The idiot or the idiot that will argue with the idiot for 20 days?
But thanks for the hilarious read idiots.

Shhhhh, don't egg them on! Lol! Opinions are like assholes and ev'ryone has one! Now I'm off to install my 99t Predator motor......

[Savage00]

Originally Posted by Midlife Crisis

Shhhhh, don't egg them on! Lol! Opinions are like assholes and ev'ryone has one! Now I'm off to install my 99t Predator motor......

You know the 90T and 99T are the same motor...HAAAAAAAAAA!!!!! J/K

[Midlife Crisis]

Lol. No they're not, my 99t is faster and has 11.2% more guestimated (or is that fantaestimated? Or hallucinamated?) torque. Shit.....here we go again!
Ask Predator.....

[Savage00]

Originally Posted by Midlife Crisis

Lol. No they're not, my 99t is faster and has 11.2% more guestimated (or is that fantaestimated? Or hallucinamated?) torque. Shit.....here we go again!
Ask Predator.....

Oh...sorry you said 99t not 99T. DAMN FINE DETAILS!!
Regardless, like Spoo76 said this is a legendary thread! For as long as I am on this forum, I will never forget this one. CLASSIC!!!!!

As for Evilinside...good job in getting to the bottom of that downward spiral. You definitely got a major error corrected...along with other things corrected.

[Midlife Crisis]

This thread should be stickied for it's legendtardness! Peeps could truly learn the differences of the same motor.

[getbent]

Who the heck is Predator??????...............



BTW, I checked and the 99t is only 11.1% more fantaestimated than the 90t

[Midlife Crisis]

Hell, .1% off! Thanks Predatorbent!

[Evilinside]

Originally Posted by KrookedOne

Who's more of an idiot? The idiot or the idiot that will argue with the idiot for 20 days?
But thanks for the hilarious read idiots.

Trying to set someone straight so they don't spread misinformation is what's considered an idiot now-a-days, thanks for the heads up I'll be sure to pass that along to every person that's ever been in a debate or tried to teach someone that was stubborn. Thanks for the opinion, now read the below statement...

Originally Posted by Midlife Crisis

Shhhhh, don't egg them on! Lol! Opinions are like assholes and ev'ryone has one! Now I'm off to install my 99t Predator motor......

^ What this guy said!

[spoo76]

this thread should be locked already BTW I swapped in an SCT motor, soldered a flux capacitor on my ESC and added a 88.8 giggawatt lipo battery and my crawler went to 1985

[Evilinside]

Originally Posted by spoo76

this thread should be locked already BTW I swapped in an SCT motor, soldered a flux capacitor on my ESC and added a 88.8 giggawatt lipo battery and my crawler went to 1985

Did its mom try to seduce it...!?

[The Mechanic]

Originally Posted by spoo76

this thread should be locked already BTW I swapped in an SCT motor, soldered a flux capacitor on my ESC and added a 88.8 giggawatt lipo battery and my crawler went to 1985

:l mao::lma o:

[MattTheGenus]

Originally Posted by spoo76

this thread should be locked already BTW I swapped in an SCT motor, soldered a flux capacitor on my ESC and added a 88.8 giggawatt lipo battery and my crawler went to 1985

Great Scott! and what a great thread

[PubCrawl]

Ok i have been looking for better shocks for my micro scaler. i cant seem to find anything. is there anything better than the stock plastic friction shock?

[spoo76]

Originally Posted by PubCrawl

Ok i have been looking for better shocks for my micro scaler. i cant seem to find anything. is there anything better than the stock plastic friction shock?

Not any that perform better, just looks