Official Novak Crawler Products Thread

[NovakTwo]

Originally Posted by chad30w

Charlie i have a goat that recently started not wanting to go in brushless mode with out turning the motor a little by hand and then it would crawl but if you stopped again same thing. I then tried running a brushed motor on it and it works fine just no reverse and suggestion are these problems related???

Chad, please direct any technical questions to cs@teamnovak.com

[chad30w]

E mail sent thanks

[amgcrawler]

k heres my problem with the goat ,it keeps throwing it self in lock rotor mode,
it sucks when it happends on inclines cause it goes too neutral and what, reverse 1 point, how do you disable the lock rotor mode

[chad30w]

Still lookin for ansewers?????anyone???

[Mini]

Are those new Crawler Tuning Rotor's available yet?

[sococrawler]

Mine is awesome forward but glitchy as hell in rev,also stutters and my st,dig servos go haywire too,this is only in rev, forward is mobetta than my fxr setup, this is my wifes rig and u know how they get when it aint right! so any other help would be great
warthog,jr-x3,rooster crawler esc(new out the box)yesterday,1500mah 7 cell,no caps on motor(yet),not sure about timing,(integy v10 matrix)
Thanks

[NovakTwo]

Originally Posted by chad30w

Still lookin for ansewers?????anyone???

Chad, keep in mind, your email would not be available to support techs until this AM.

If you still do not have a response, PM me your email info and I will research it for you.

[NovakTwo]

Originally Posted by Mini

Are those new Crawler Tuning Rotor's available yet?

They should be available by the end of this month.

[NovakTwo]

Originally Posted by sococrawler

Mine is awesome forward but glitchy as hell in rev,also stutters and my st,dig servos go haywire too,this is only in rev, forward is mobetta than my fxr setup, this is my wifes rig and u know how they get when it aint right! so any other help would be great
warthog,jr-x3,rooster crawler esc(new out the box)yesterday,1500mah 7 cell,no caps on motor(yet),not sure about timing,(integy v10 matrix)


Thanks

Please forward your questions to cs@teamnovak.com

Customer service hours: 8:00 AM to 4:00PM PST Mon-Fri

[Charlie]

Hey Chad, While I'm no longer with Novak, I can say it "sounds" like you have a damaged Phase in the ESC.

It won't start, but you can push it to go, until you stop again, or get in a big bind. Seen this before, I'm sure the CS department will dial you in.

SoCo- Where's the antenna? Coiled up inside? With an FM radio and a warthog, you'll very likely need to have a decent amount of antenna coming up and out of the rig if you expect it to work.

Also, is it the JR Snythesized RX?? Probably would benefit from a Glitch Buster cap, or one of the Spektrum RX Filter Caps.

[Charlie]

Novak Two, If and when you can send up those "DIG" boxes, we'll take a few of the new Rotor for the Crawler motors too!

Just send them to Jake's Performance Hobbies, Jackie has the Addy in the CS System.

Muchas Gracias. See You Wednesday, How about a Sandwich Day??? I'll be there after meeting time! Me Tookta and Marisa are all coming down for the week. Leaving tomorrow Night, coming by Novak to borrow one of the 8th scales for Wednesday Night Racing..... mmmmmm Sandwich Day.......

[Mini]

Originally Posted by NovakTwo

They should be available by the end of this month.

Would it be something that we can purchase direct from Novak?
Or from our LHS?

[NovakTwo]

Originally Posted by Charlie

Novak Two, If and when you can send up those "DIG" boxes, we'll take a few of the new Rotor for the Crawler motors too!

Just send them to Jake's Performance Hobbies, Jackie has the Addy in the CS System.

Muchas Gracias. See You Wednesday, How about a Sandwich Day??? I'll be there after meeting time! Me Tookta and Marisa are all coming down for the week. Leaving tomorrow Night, coming by Novak to borrow one of the 8th scales for Wednesday Night Racing..... mmmmmm Sandwich Day.......

You think you're one of our team drivers, or something.....:-P

Hoping to see you, and your beautiful family, Wednesday.

[NovakTwo]

Originally Posted by Mini

Would it be something that we can purchase direct from Novak?
Or from our LHS?

The Dig and the new Crawler rotor will be available thru distribution and in our store.

Always try your LHS first!

[Mini]

Originally Posted by NovakTwo

The Dig and the new Crawler rotor will be available thru distribution and in our store.

Always try your LHS first!

Sweet thank you.

[Charlie]

NT- I'm way better then a team driver.... We Got History!

[Fishmaxx]

Originally Posted by Charlie

.... We Got History!

with your mom












sorry I could not resist

[NovakTwo]

Originally Posted by Fishmaxx

with your mom












sorry I could not resist

Not exactically.....

[Mini]

Hey is there a any reason why you guys hold on to warranty and non warranty's for long? Does it really take your techs a whole week to inspect something just wondering, cause any time I have to send something back to you guys I over night it, then you guys hold it for a week and then send it back. I always pay for overnighting to and from you guys because of that, so was just wondering why?

[NovakTwo]

Originally Posted by Mini

Hey is there a any reason why you guys hold on to warranty and non warranty's for long? Does it really take your techs a whole week to inspect something just wondering, cause any time I have to send something back to you guys I over night it, then you guys hold it for a week and then send it back. I always pay for overnighting to and from you guys because of that, so was just wondering why?

We don't "hold on" to any returns. Our Customer service info states that our shop time is generally 5-7 days. Most customers who return items for service want them to be returned quickly, so we handle all service transactions "first come, first served".

At this time, we do not offer---or charge for---a special expedited repair service. We have considered doing so, but our service turn-around time is one of the fastest in the R/C industry already.