Official VF/DNA/BWD Customer Service/Feedback Thread

[MDcrawler72]

Thanks for the great service.

[mm3lee]

Hey guys, so far I am really likeing this chassis. Could I suggest a couple more build threads or set up, to aide in the initial build. Correctly have the Losi shock and just locking at it it my not be for me. But i do like the down travel of the un limited Losi shocks. That could also help in dertemining a body mount set up. I my have to try the Revo shocks later. (why not buy another set of shocks?) I do have one real issue... I only use the front lower upper link mounting holes due to the pinion gear being in the way. How can I over come that? Can I ask why you decided on CF for the axle plates? Can I buy them in aluminum?

[BR4x4]

I got my rebuild kit today, and it works perfect. Thanks so much for answering my PMs and for shipping it out so quick. Its the second time DNA has helped me out and got me the parts i needed, just another reason i always go for DNA products. Thanks

[DiEzel]

Originally Posted by 210solomon007

I am running a goat system and bowtie is running a puller as well. I need to see pictures. Also how long have you had it ? More than willing to help.

Still unable to get pics, ive had it for geez, probably 4 full battery runs ?

[blacksmith]

Hey got the casing & drive everything fit and looks good (GREAT SERVICE) Thank you

[solomon7]

Solomon, any chance of sticking another collar set screw on my order. Jusr stripped the old one. LMK, thanks!

[prusik333]

solomon, thanks for the great service, this DNA
CFX kit is awsome
thank you

[210solomon007]

Originally Posted by solomon7

Solomon, any chance of sticking another collar set screw on my order. Jusr stripped the old one. LMK, thanks!

i will see if it has not gone out. If not then, no problem.

[Kranberry]

just bought a dig off a guy and iam having some real problems getting the dig to engage. already stripped the hitec 225 mg servo cause of it...any tips on installing it?

[210solomon007]

Originally Posted by cjkranwinkle@cableone.net

just bought a dig off a guy and iam having some real problems getting the dig to engage. already stripped the hitec 225 mg servo cause of it...any tips on installing it?

Is it a new dig or used?

[JIA's Dad]

Just wanted to say I love my new SNIPER wheels Thanks for choosing me in the give away. DNA Products are GREAT!!!

[mels]

I bought your slingshot chassis from Tammies Hobbies last saturday.As I was puttin the thing together the holes in the delrin skid plate are not the same on one side.On one side the side plate lined up with the skid plate on the other side the side plate is about an 1/8" forward from the skid plate.It is really noticeable and will never work.I took pictures but I have to wait til the wife gets home from work to send them.

[CD13]

Merry Christmas DNA

[210solomon007]

Originally Posted by CD13

Merry Christmas DNA

Thanks CD13


We have sent a skid to Tammies last week... They should have it already.

[210solomon007]

To All thanks for all the support.

We be closed and out of the office until the 29th... The holidays and I now have a slight case of Pneumonia.. We will be back then... So all have a great long holiday and relax... Crawl, dont run. Time is short...

Thanks again, Solomon.....................

[rockrawler]

Hi i got one of your dig units for x-mas and it works great! Just wondering why you don't put any of your stickers with your product? I like to put the stickers of the products i'm running in comps.
Thanx for your time.
Rob in B.C. CANADA
Oh' and merry x-mas and happy new year!

[bigflex]

Originally Posted by 210solomon007

To All thanks for all the support.

We be closed and out of the office until the 29th... The holidays and I now have a slight case of Pneumonia.. We will be back then... So all have a great long holiday and relax... Crawl, dont run. Time is short...

Thanks again, Solomon.....................

Dang man, take it easy. I hope you get better soon. Theres nothing worse than being sick during the holidays.:-( I need to talk to you but I will hit you up after the 29th. Hope you have a great new years.

[rbgerrish]

Originally Posted by 210solomon007

Thanks CD13


We have sent a skid to Tammies last week... They should have it already.

The skid arrived here to replace one of the bad ones we got with the Slingshot chassis we sold to Mels. Unfortunately, it's holes are even worse than the one it's replacing! I can stick a 2mm Hudy tool through one, and it's not even CLOSE to lined up on the other side. Of the 3 Slingshots we ordered, 2 had bad skids, and the one a customer was happy with still wasn't perfect, but tolerable.

I worried about DNA's build quality after the many dig units we received missing holes, or with bent parts, or machining debris/damage, or Sharpie marker to cover up nicks... And now the chassis have issues too. You guys seriously need to inspect this stuff BEFORE sending it out to STRC, or directly to customers. You make neat products, and I like supporting crawler companies, but I get tired of dealing with unhappy customers due to poor quality control.

I have a bunch of your MRC Slingshots coming. Hopefully they will be 'up to code?'

Thanks,
Ryan
Tammie's Hobbies

[hawaiiancrawler]

hey just got my cfx chassis kit for xmas and boy do you guys need to inspect your products before shipping them out.Holes on skid are nowhere close to lining up.Numerous nicks and voids in chassis plates.Looks like grinder marks on the inside of one plate.I know cf is a new material to you guys but you gotta think that at retail its almost $200 and the quality should be alot better.Thinking of maybe going delrin instead?

[210solomon007]

Originally Posted by rbgerrish

The skid arrived here to replace one of the bad ones we got with the Slingshot chassis we sold to Mels. Unfortunately, it's holes are even worse than the one it's replacing! I can stick a 2mm Hudy tool through one, and it's not even CLOSE to lined up on the other side. Of the 3 Slingshots we ordered, 2 had bad skids, and the one a customer was happy with still wasn't perfect, but tolerable.

I worried about DNA's build quality after the many dig units we received missing holes, or with bent parts, or machining debris/damage, or Sharpie marker to cover up nicks... And now the chassis have issues too. You guys seriously need to inspect this stuff BEFORE sending it out to STRC, or directly to customers. You make neat products, and I like supporting crawler companies, but I get tired of dealing with unhappy customers due to poor quality control.

I have a bunch of your MRC Slingshots coming. Hopefully they will be 'up to code?'

Thanks,
Ryan
Tammie's Hobbies

Originally Posted by hawaiiancrawler

hey just got my cfx chassis kit for xmas and boy do you guys need to inspect your products before shipping them out.Holes on skid are nowhere close to lining up.Numerous nicks and voids in chassis plates.Looks like grinder marks on the inside of one plate.I know cf is a new material to you guys but you gotta think that at retail its almost $200 and the quality should be alot better.Thinking of maybe going delrin instead?

Will take care of these products and issues first thing Monday.